NammaSwathu.

Refund Policy

At Namma Swathu, we strive to provide reliable and satisfactory property-related legal services. We understand that there may be situations where a refund is requested, and we aim to handle such cases with fairness and clarity.

This Refund Policy outlines the terms and conditions under which refunds may be issued for services purchased through our platform.

1. Eligibility for Refunds

Refunds may be considered under the following conditions:

  • The service was not initiated or assigned to a legal professional within 3 working days of payment.
  • There was a clear service failure on our part (e.g., incorrect documentation, non-delivery of paid services).
  • You have made a duplicate payment due to a technical error.
  • The service was cancelled before any legal work or documentation began.

2. Non-Refundable Services

Certain services are non-refundable, including:

  • Services where work has already commenced (e.g. document drafting, legal opinion issued, verification underway).
  • Services involving government fees, stamp duty, or notary charges already paid on your behalf.
  • Packages or consultations where a lawyer or consultant has already been assigned or consulted.
  • Urgent or fast-track services where processing begins immediately upon payment.

3. Cancellation Requests

  • Requests for cancellation must be made in writing to [our Email] within 24 hours of placing the order or before the service begins.
  • Cancellations are not accepted once the assigned legal expert has started working on the case.

4. Processing of Refunds

  • If eligible, refunds will be processed to the original payment method within 7-10 working days.
  • In some cases, partial refunds may be issued if part of the work has already been completed.

5. Service Quality Disputes

If you are unsatisfied with the service quality:

  • Please raise a concern by emailing [our Support Email] with complete details and supporting documents.
  • We will review the issue internally and may offer a corrective resolution (e.g., revision of documents, reassignment) instead of a refund.

6. How to Request a Refund

To request a refund, please email us at [our Email] with:

  • Order ID / Transaction ID
  • Date of purchase
  • Reason for requesting the refund
  • Any relevant screenshots or documentation

7. Final Decision

All refund and cancellation decisions are made at the sole discretion of Namma Swathu management after reviewing the service status and facts of the case. Our intent is always to be fair, but also to protect against misuse.

NammaSwathu.

Nammaswathu provides end-to-end assistance for all your property documentation needs. Whether it’s farmland, residential plots, apartments, or commercial spaces – we help you get your documents processed faster, with complete legal accuracy.

About Us

Quick Links

Contact Us

Copyright © 2025 NammaSwathu.

Facebook-f Instagram