Privacy Policy

Welcome to Namma Swathu (“we,” “us,” “our”). We are committed to protecting your privacy and handling your personal data responsibly and in compliance with applicable Indian laws, including the Information Technology Act, 2000 and related rules. This Privacy Policy explains how we collect, use, disclose, and protect your information.

2. Information We Collect

a.) Personal Information You Provide:

Full name, email address, phone number, and postal address
Identity documents (e.g., Aadhaar, PAN)
Property details (e.g., title documents, RTC, khata)
Legal case records or property disputes
Transaction and payment details

b.) Automatically Collected Information:

IP address, browser type, device info, operating system
Usage behaviour: pages visited, time spent, clicks, referral source
Cookies and similar tracking technologies

c.) Information from Third Parties (with your consent):

Identity verification and KYC partners
Data from financial institutions or credit bureaus
Government APIs or affiliated legal partners

3. How We Use Your Information

We use your data to:

Provide property-related legal, documentation, and verification services
Communicate with you (confirmations, updates, alerts, support)
Operate, improve, and secure our digital platform
Ensure regulatory and contractual compliance
Prevent fraud, misuse, or unauthorized access
Offer relevant services connected to property ownership or land development, including tailored offerings from our construction and real estate division, where such use is aligned with your expressed interests and service history
Understand service needs in specific regions to improve how we offer construction, housing, or real estate-related solutions — always in a responsible and non-intrusive manner
We will never use your personal information for unrelated commercial purposes or share it with unaffiliated third parties without your explicit consent.

4. Legal Basis for Processing

We process your information under one or more of the following legal grounds:

Your explicit consent
Performance of a contract or steps taken at your request
Compliance with legal obligations under Indian law
Legitimate interests, including fraud prevention, service enhancement, and delivering integrated property-related services (including construction, when relevant)

5. Sharing Your Information

We do not sell your personal information. We may share it with:

Verified legal experts, surveyors, real estate professionals, and internal teams
Technology and payment service providers
Government bodies or law enforcement, if required
Business partners for construction or housing-related services—but only where clearly relevant and appropriate, and never without ensuring lawful handling and, where needed, your consent

6. Data Security

We implement robust measures to protect your data, including:

Encryption, firewalls, and HTTPS
Role-based access controls
Internal audits and security reviews
No system is completely immune, so we encourage you to safeguard your own devices and credentials.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services
Fulfill legal or tax obligations
Resolve disputes and enforce agreements
After that, data may be anonymized or securely deleted in accordance with best practices.

8. Your Rights

Depending on local laws, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict how we process your data
Withdraw consent (with no impact on past lawful processing)
Request data portability
To exercise any of these rights, please get in touch through “contact us” page on our website

9. Cookies & Tracking Technologies

We use cookies to:

Enable core functionality of our platform
Analyze traffic and user behavior
Improve performance and personalization
You may manage cookie preferences through your browser settings.

10. Third‑Party Links

Our website or platform may include links to third-party websites. Their privacy practices are independent of ours. We encourage you to review their policies before sharing personal information.

11. Minors

Our services are intended for individuals aged 18 or above. If we become aware that we have collected information from a minor, we will promptly delete it. Please contact us if you believe such data has been submitted.

12. International Data Transfers

Your information may be processed or stored outside of India (e.g., cloud servers, vendors). In such cases, we ensure that appropriate data protection measures are in place.

13. Updates to This Policy

We may revise this Privacy Policy periodically. Significant changes will be communicated via email or in-app notices. Please check the “Effective Date” to track updates.

14. Contact Us

For questions, concerns, or to exercise your rights, contact:

+916366222809
Response Time: Within 15 working days

NammaSwathu.